a facebook pixel for analytics
Sitewide Sale - SAVE 20% Details

Use Code SHIP20

Offer is not valid on the Free Trial Kit

Offer ends 12/13/2019

Free Shipping on Orders $50+ Details

Receive free shipping on all orders that are over $50

Sample Kit is not eligible for free shipping

100 Day Risk Free Trial on the World's Softest Sheets

Privacy Policy


Last Modified: 8/31/2018

WestPoint Home is committed to ensuring your privacy is protected at all times during your use of the Site. Please take the time to read over our Privacy Policy (“Policy”) carefully, so you have a complete understanding of how we collect, use, and disclose the personal information you provide to us. If you do not agree with our policies and practices, your choice is not to use our website www.gryphonhome.com (the “Website”).

As used in this Policy, the term: (a) “Affiliate” means, as to any person or entity, any other person or entity that, directly or indirectly, is in Control of, is Controlled by or is under common Control with such person or entity; (b) “Control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management, policies or activities of the person or entity in question, whether through ownership of voting securities, by contract or otherwise; (c) “WestPoint Home Parties” means WestPoint Home and all of its Affiliates; and (d) “Personal Information” means any combination of information, in the possession of or likely to come into the possession of a WestPoint Home Party that can be used to identify, contact, or locate a discrete individual. For purposes of clarification, any information which cannot be used to identify a discrete individual (such as aggregated statistical information) is not Personal Information.

WestPoint Home and the Website will continue to grow and improve to better serve you; therefore, our Privacy Policy is subject to change and we encourage you to review our Policy each time you visit the Website. This Privacy Policy only applies to information collected online on the Website.

What personally identifiable information does WestPoint Home collect?
The information gathered and/or generated by the WestPoint Home Parties about you falls into two categories: (1) information voluntarily supplied by visitors to a Site; and (2) tracking information gathered as you navigate through the Website.

Information Collected Directly
WestPoint Home collects personal information that you provide when using the Website. This personal information is gathered when you register on the Website or make a purchase on the Website. When you register on the Website, you provide us with your email address and a unique password. When you make a purchase on the Website, we collect your name, address, phone number, email address and other personal information necessary to fulfill, track and bill your order. In order to bill you for your purchase we also collect credit card information including your card type, credit card number, and expiration date. We also collect shipping address information that allows us to ship your order. This includes the name, address and phone number of the intended recipient.

When you register and checkout, we save your shipping and billing address information. You may elect to have us save your credit card information to expedite future purchases. If you so elect, we save your card type, credit card number, expiration date, and name on the card. You may checkout as a guest if you don’t want us to save your shipping, billing or credit card information.

You may change saved shipping or billing information at any time. Simply go to the My Account page, login with your email address and password, follow the appropriate links and edit or delete whatever personal information you wish.

There are a few other instances when WestPoint Home may collect other personal information from you. For example, if you contact our Customer Service department, we may store your email address or phone number in order to respond to your questions or requests for assistance. WestPoint Home reserves the right to keep a record of any communication between you and WestPoint Home.

Website Navigational Information
As you navigate a Site, we may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (collectively “Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on a Site (such as the web pages viewed and the links clicked).

  • Cookies

Like many companies, we may use cookies on a Site. Cookies are pieces of information shared between your web browser and a website. Use of cookies enables a faster and easier experience for the user. A cookie cannot read data off your computer's hard drive. There are different kinds of cookies with different functions:

Session cookies: These are only stored on your computer during your web session. They are automatically deleted when the browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page. They do not collect any information from your computer.

Persistent cookies: A persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

First-party cookies: The function of this type of cookie is to retain your preferences for a particular website for the entity that owns that website. They are stored and sent between a WestPoint Home Party’s servers and your computer’s hard drive. They are not used for anything other than for personalization as set by you. These cookies may be either Session or Persistent cookies.

Third-party cookies: The function of this type of cookie is to retain your interaction with a particular website for an entity that does not own that website. They are stored and sent between the third-party’s server and your computer’s hard drive. These cookies are usually Persistent cookies.

The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help websites analyze how users use the site. The information generated by the cookie about your use of a Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the applicable Site, compiling reports on website activity, and providing other services relating to website activity and internet usage for a WestPoint Home Party. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of a Site. By using a Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, the Website are not compatible with DNT.

For information on all of these categories of cookies, and for more information generally on cookies please refer to www.aboutcookies.org.

We use generally cookies as follows:

These cookies allow our Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a Site may be able to remember your log in details, so that you do not have to repeatedly sign in to your account when using a particular device to access our Website. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customize. They may also be used to provide services you have requested such as viewing a video or commenting on an article. The information these cookies collect is usually anonymized. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

These cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to a Site, all of which enables us to see how visitors use a Site in order to improve the way that the Site works. The information these cookies collect is normally anonymous and is used to improve how our Website works. However, some of these cookies may include Personal Information.

Please consult your web browser's ‘Help’ documentation or visit www.aboutcookies.org. for more information about how to turn cookies on and off for your browser.

These cookies are used to deliver content relevant to your interests on a Site and third party sites based on how you interact with our advertisements or content.

  • Web Beacons

A Site may also use web beacons (including web beacons supplied or provided by third parties) alone or in conjunction with cookies to compile information about users’ usage of a Site and interaction with e-mails from a WestPoint Home Party. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Site tied to the web beacon, and a description of a Site tied to the web beacon. We use web beacons to operate and improve the Website and e-mail communications. We may use information from web beacons in combination with other data we have about our clients to provide you with information about one or more WestPoint Home Parties and our services. We will conduct this review on an anonymous basis.

  • IP Addresses

When you visit our Website, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-Personal Information. For example, we use IP addresses to monitor the regions from which users navigate the Website. IP addresses will be stored in such a way so that you cannot be identified from the IP address.

Cross Border Transfers
If you are located outside of the United States you consent to the transfer of your personal information to the United States for processing consistent with this Policy. Please note that WestPoint Home does not currently make international sales of its products through this Website.

How will my personal information be used?
Information collected on the Website, may be used in the following ways:

  • Ship merchandise that you purchase online
  • Register you as a member of the Website
  • Prevent fraud and bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • Provide promotional communication and other information to you, if you choose to receive them
  • Source and offer the products you want
  • Customize your shopping experience
  • Improve our website design
  • Comply with valid legal procedures, requirements, regulations or statutes

Is my personal information shared with third parties?
We do not disclose any Personal Information about you to third parties except as stated in this Privacy Policy, as otherwise permitted by law, or authorized by you. When you visit the Website and submit personal information, you are sharing that information with WestPoint Home Parties. We may provide your personal information to our agents, representatives and service providers for limited purposes, including but not limited to, billing customer orders, fulfilling customer orders, communicating to customers, providing customer service, administering opt-in contests or sweepstakes, offering targeted marketing communications to users that opted-in to receive such communications, providing a personalized shopping experience, and preventing online fraud.

Because a number of the service providers we use are located in the United States, your Personal Information may be processed and stored inside the United States, and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information under US laws.

In addition, generally, we provide your Personal Information to our lawyers, accountants, tax consultants and employees for the purpose of conducting our business and providing you with information. Our service suppliers adhere to the same protections regarding the collection, use, and retention of data as we do.

As we continue to develop our business, we might sell or buy assets. In such transactions, user information, including Personal Information, generally is one of the transferred business assets. Also, if a WestPoint Home Party itself or substantially all of a WestPoint Home Party’s assets were acquired, your Personal Information may be one of the transferred assets. Therefore, we may disclose and/or transfer your Personal Information to a third party purchaser in these circumstances.

We reserve the right to disclose, without your prior permission, any Personal Information about you or your use of the Website if the WestPoint Homes Party has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of a WestPoint Homes Party, WestPoint Homes’ employees, other users of the Website, or the public; (b) enforce the terms and conditions that apply to use of the Website; (c) as required by a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third-parties. We may also disclose Personal Information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.

How can I control the collection, usage and distribution of any personal information I provide to the Site?
WestPoint Home understands and values the importance of giving you, the customer, control over your personal information.

If you are a registered customer on the Website, we will store the information you provide for a quick and easy checkout process every time you place an order with us. However, if you want to make a purchase, but do not want to register with the Website, you can do so without the Website having access to your information. During this “Checkout as a Guest” process, you will still be asked for your name, shipping address, billing address, phone number, email and credit card number. Once you have made your purchase, we will send you an email confirming your order and a shipping notification email that includes a tracking number for your reference. The information you provide during the Guest Checkout process will be used to process your order consistent with this Policy. Unless you elect to register for an account, you will have to re-enter your information each time you make a purchase.

You may update, correct or delete your personal information at any time by logging into your account and saving any changes you make. At WestPoint Home, we encourage you to keep any information you provide to us as current as possible, so we can ensure we are serving your needs to the best of our ability.

How do you protect the security of my personal information?
The security of your personal information is very important to WestPoint Home. We have in place reasonable safeguards appropriate to the sensitivity of the information we maintain. Safeguards will vary depending on the sensitivity, format, location, amount, distribution and storage of the Personal Information. They include physical, technical and managerial measures to keep Personal Information protected from unauthorized access. For example, the Website uses Secure Sockets Layer (SSL) to encrypt your credit card and personal information as it travels over the Internet to our secure servers. In addition, we employ an outside third party company to periodically test the security of our servers and ensure that credit card and personal information is properly safeguarded. Note that due to the nature of the Internet and related technology, we cannot absolutely guarantee the security of Personal Information disclosed over the Internet, and WestPoint Home expressly disclaims any such obligation.

Finally, your personal information is protected by the password you created when you signed up for an account at the Website. You may change this password anytime by accessing the My Account section of the Website. Please keep this password confidential. No representative of WestPoint Home, including our Customer Service representatives, will ever ask you for your password.


We do not knowingly collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Website only with the permission of a parent or guardian and should not submit any personal information to us. If a parent or guardian becomes aware that a child under the age of 13 has submitted personal information on our Website, please contact us and we will remove the personal information about the individual from our database.


The Website may provide links to certain third party websites. This Privacy Policy applies only to activities conducted and personal information collected on the Website. When you provide information at one of the linked to third party sites, you are subject to that site's privacy Policy. We encourage you to read that website's privacy Policy before submitting any information if you have concerns about how information may be collected or used.


As a resident of California, under California law, you have the right to ask WestPoint Home for a notice of what Personal Information the WestPoint Home Parties disclosed to third parties for direct marketing purposes, for the preceding calendar year; and the addresses and names of such third parties. Please send a written request to the following address:

WestPoint Home, LLC
Attn: eCommerce Department
28 East 28th Street
New York, New York, 10016

Please specify that you would like a copy of “Your WestPoint Home California Privacy Rights Notice.” Please allow 30 days for a response. Once you receive this document, you have the option to inform WestPoint Home that you no longer wish to have your personal information disclosed. If requested, WestPoint Home will make this change for you at no cost.


WestPoint Home is committed to making the on-line shopping experience enjoyable, easy, and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the Americans with Disabilities Act and the Web Content Accessibility Guidelines.

If any of the information on the Website is not accessible to you due to a disability, please contact us. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide.


Any questions regarding this Privacy Policy may be directed to:

WestPoint Home
Attn: E-Commerce Dept
28 East 28th Street
New York, NY 10016
[email protected]